Help Guide & FAQs

Everything you need to know about using COTGI to check, fix, and grow your website

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rocket_launch Getting Started

What is COTGI?

COTGI (Check. Fix. Grow.) is a comprehensive website health check and monitoring platform that helps you identify and fix SEO, performance, accessibility, and other critical issues on your website. We provide detailed reports with actionable recommendations to improve your site's visibility and user experience.

Creating Your Account

Getting started with COTGI is free and easy:

  1. Visit the Scan Page: Go to /scan.html or click "Sign Up Free" in the navigation
  2. Enter Your Website: Provide your website domain (e.g., example.com)
  3. Fill in Details: Complete the form with your business information:
    • Industry type
    • Business category
    • Location (city, state, country)
    • Your contact information (email, name)
  4. Start Your First Scan: Click "Start Free Scan" to begin analyzing your homepage

info Free Plan Benefits

With the free plan, you can scan your homepage once and receive a comprehensive report. This gives you a great overview of your website's health and helps you understand what COTGI can do for your business.

search Scanning Your Website

How the Scan Process Works

When you initiate a scan, COTGI performs a comprehensive analysis of your website:

speed
Performance Analysis

Google Lighthouse lab runs (mobile & desktop), Core Web Vitals-style metrics, and optimization opportunities

search
SEO Audit

Analyzes meta tags, headings, content structure, and search engine optimization

accessibility
Accessibility Check

Identifies accessibility issues for users with disabilities

security
Security Review

Checks for security best practices and potential vulnerabilities

link
Link Analysis

Reviews internal and external links, broken links, and link structure

image
Image Optimization

Checks image sizes, alt text, and optimization opportunities

What Happens During a Scan?

  1. Initial Analysis: The scan typically takes 1-3 minutes depending on your site's complexity
  2. Data Collection: We gather information about your page structure, content, and technical elements
  3. Issue Detection: Our AI-powered system identifies problems and areas for improvement
  4. Report Generation: A comprehensive report is created with prioritized recommendations
  5. Results Display: Your results appear in the dashboard with detailed insights

warning Important Notes

  • Make sure your website is publicly accessible (not behind a login or firewall)
  • The scan analyzes the page as it appears to search engines and visitors
  • If your site requires authentication, the scan may not capture all content

dashboard Understanding Your Dashboard

Dashboard Overview

Your dashboard is the central hub for all your scan results. Here's what you'll find:

1. Scan Selector Dropdown

At the top of the dashboard, you'll see a dropdown menu labeled "View report for". This allows you to switch between different page scans:

2. Scan Results Display

When you select a scan from the dropdown, you'll see:

3. Issues & Fixes Section

This is where you'll find detailed information about problems and how to fix them:

4. Navigation Features

add_circle Scanning Additional Pages

For Pro and Business Users

If you've upgraded to a Pro or Business plan, you can scan multiple pages from your website:

Plan Limits

How to Scan Additional Pages

  1. Access the Page Selection:
    • Go to your Dashboard
    • Scroll to the "Scan Additional Pages" section at the top
    • This section appears immediately after payment for Pro/Business users
  2. Page Discovery:
    • COTGI automatically discovers internal links from your homepage
    • The process takes less than 1 minute
    • All major pages (from header, footer, and main content) are found
  3. Select Pages to Scan:
    • Unscanned Pages: Appear first with bold text, darker color, and blue border
    • Already Scanned: Shown below with grayed-out text, green checkmark, and "Already Scanned" badge
    • Check the boxes next to pages you want to scan
    • Use "Select All Available" to quickly select all unscanned pages within your limit
  4. Monitor Your Selection:
    • The counter shows "X of Y pages selected" (where Y is your remaining slots)
    • It also shows "Z already scanned" to track your progress
    • You can't select more pages than your plan allows
  5. Start Scanning:
    • Click "Scan Selected Pages" button
    • Each page will be scanned individually
    • Results appear automatically in the dropdown when complete

lightbulb Pro Tips

  • Focus on your most important pages first: homepage, services, contact, about
  • Pages are scanned regularly and monitored automatically
  • You can trigger manual scans anytime from the dashboard
  • Re-scans of already selected pages don't count against your monthly quota

Understanding Page Status

Upsell Opportunities

If your website has more pages than your plan limit:

assessment Understanding Scan Results

Overall Health Score

Each scan receives a score out of 100 based on:

Issue Categories

1. SEO Issues

Problems that affect your search engine visibility:

2. Performance Issues

Problems that slow down your website:

3. Accessibility Issues

Problems that prevent users with disabilities from accessing your site:

4. Security Issues

Potential security vulnerabilities:

How to Use Fix Recommendations

  1. Prioritize by Severity: Start with Critical and High priority issues
  2. Read the Fix Instructions: Each issue includes detailed steps to resolve it
  3. Apply Fixes: Make the changes to your website
  4. Re-scan: Use the "Scan Again" button to verify fixes worked
  5. Track Progress: Monitor your score improvement over time

info Understanding Page URLs

All scan results clearly show the full URL of the scanned page. This helps you:

  • Know exactly which page each issue applies to
  • Navigate to the correct page to apply fixes
  • Track results for multiple pages in your dashboard

trending_up Upgrading Your Plan

Available Plans

Free Plan

Pro Plan - $29/month

Business Plan - $79/month

How to Upgrade

  1. Visit Pricing Page: Go to /pricing.html or click "Pricing" in the navigation
  2. Choose Your Plan: Click "Upgrade" on the Pro or Business plan
  3. If Logged In:
    • You'll be redirected to the scan page with your information pre-filled
    • The button will say "Confirm and continue" instead of "Start Free Scan"
    • Review and confirm your details
  4. If Not Logged In:
    • You'll be redirected to the scan page to create an account or log in
    • After signing up, you'll proceed to payment
  5. Payment:
    • Complete the payment form (currently a mockup for testing)
    • Enter your payment details
    • Click "Pay Now"
  6. Access Features:
    • After payment, you'll be redirected to your dashboard
    • The "Scan Additional Pages" section will appear at the top
    • You can immediately start selecting and scanning additional pages

info Upgrade Flow Benefits

When upgrading, your existing scan data is automatically used to pre-fill the form:

  • Domain information
  • Industry and category
  • Location details
  • Account information

This makes the upgrade process quick and seamless!

Monthly Page Limits

Your page scan limit resets monthly based on your billing cycle:

refresh Re-scanning Pages

Why Re-scan?

After applying fixes to your website, you'll want to verify that the issues have been resolved. Re-scanning helps you:

How to Re-scan a Page

  1. Go to Dashboard: Navigate to your dashboard
  2. Find Scanned Pages: Scroll to the "Scan Additional Pages" section
  3. Locate the Page: Find the page you want to re-scan in the "Already Scanned" section
  4. Click "Scan Again": Each scanned page has a "Scan Again" button
  5. Wait for Results: The button shows "Scanning..." with a spinning icon
  6. View New Results: The new scan automatically appears in the dropdown and loads

What Happens During Re-scan?

check_circle Best Practices

  • Re-scan after making significant changes to your website
  • Wait a few minutes after making changes to ensure they're live
  • Compare old and new results to track improvements
  • Focus on fixing high-priority issues first, then re-scan

qr_code_2 Tracking Review Campaigns with QR Codes

What Gets Tracked

When you create a review collection page with COTGI, every time a customer scans the QR code or clicks a review button, we route them through a short tracking link on our servers. This allows us to record:

Using Reference Codes for Providers, Rooms, or Campaigns

You can also add your own reference code to each QR code or link so you can tell which placement or person generated the click. This is perfect for tracking:

How to Set Up Reference Codes

  1. Create your review page: Use the Review Builder to create a review page for your business.
  2. Copy the review link: After creation, you'll see the shareable link in the success message (for example: https://yourdomain.com/review/your-business-slug).
  3. Add a reference parameter: Append a reference code to the end of the URL using ?_ref=XXXX (or &_ref=XXXX if the link already has query parameters).
    • https://yourdomain.com/review/your-business-slug?_ref=1001 → Dr. Gupta
    • https://yourdomain.com/review/your-business-slug?_ref=1002 → Dr. Smith
    • https://yourdomain.com/review/your-business-slug?_ref=room1 → Room 1
  4. Generate separate QR codes: Use each unique URL in a different QR code or placement (for example, one QR per doctor or per room).

How COTGI Uses These Codes

When a customer scans a QR code or clicks a link with _ref=XXXX:

lightbulb Example Use Cases

  • Give each doctor their own QR code and compare how actively they encourage reviews.
  • Place different QR codes in each exam room and track which rooms generate the most scans.
  • Use one ref code for an email campaign and another for an SMS campaign to compare performance.

help_outline Frequently Asked Questions

help How long does a scan take?
Most scans complete within 1-3 minutes. The time depends on your website's complexity, number of pages, and server response time. You'll see a progress indicator during the scan.
help Can I scan pages that require login?
Currently, COTGI scans publicly accessible pages only. Pages behind authentication or firewalls may not be fully analyzed. We recommend scanning your public-facing pages for the best results.
help What happens if I exceed my page limit?
If you're on the Pro plan and discover more than 15 pages, you'll see an upgrade message to Business (50 pages). Business users can purchase additional pages at $5 per page (one-time charge) if they need more than 50 pages.
help Do re-scans count against my monthly limit?
No! Re-scanning pages you've already scanned doesn't count against your monthly page limit. Only distinct, new pages count toward your quota.
help How often are pages scanned automatically?
Pages you've selected for scanning are monitored regularly. The exact frequency depends on your plan. You can also trigger manual scans anytime from the dashboard using the "Scan Again" button.
help Can I cancel my subscription anytime?
Yes, you can cancel your Pro or Business subscription at any time. You'll retain access until the end of your current billing period. After cancellation, you'll revert to the free plan.
help What if I need help understanding an issue or fix?
Each issue in your scan results includes detailed explanations and step-by-step fix instructions. If you need additional help, you can contact our support team through the Contact page. Pro and Business users receive priority support.
help How do I know which pages have been scanned?
In the "Scan Additional Pages" section, scanned pages are clearly marked with a green checkmark, "Already Scanned" badge, and grayed-out appearance. Unscanned pages appear in bold with a blue border and are ready to select.
help Can I scan the same page multiple times?
Yes! You can re-scan any page as many times as you want using the "Scan Again" button. This is especially useful after applying fixes to verify improvements. Re-scans don't count against your monthly limit.
help What's the difference between the scan selector dropdown and the page selection section?
The scan selector dropdown at the top lets you view results from pages you've already scanned. The "Scan Additional Pages" section is where you select and scan new pages that haven't been scanned yet.
help How do I view a full-size screenshot of my page?
In the scan results, click on the page preview thumbnail (the small screenshot). It will open in a full-screen lightbox view. Click outside the image or the close button to exit.
help What if my website has more than 50 pages?
Business plan users can purchase additional pages beyond the 50-page limit at $5 per page (one-time charge). This is perfect for larger websites. The additional pages are a one-time purchase and won't be billed monthly.
help How accurate are the scan results?
COTGI uses advanced AI-powered analysis to provide highly accurate results. However, some issues may require manual verification, especially for complex websites. We recommend reviewing each issue and its fix instructions carefully.
help Can I export my scan results?
Currently, scan results are viewable in your dashboard. Export functionality is coming soon! For now, you can take screenshots or contact support if you need results in a different format.
help What happens to my data if I cancel?
Your scan results and account data are retained for a period after cancellation. You can still access your historical scans, but you won't be able to perform new scans or access premium features. Contact support if you need to export your data.

support_agent Still Need Help?

If you can't find the answer you're looking for, our support team is here to help!

Contact Support